Communication Analysis |
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Greeting
Hello Goodbye The video below is an example of a Chinese business greeting. Although the video is done in English, it does show both what to do and what not to do in a Chinese business meeting. You will notice that Mr. Lee's behavior is what you should NOT do in a Chinese business meeting, while Jia Ling's behavior would be considered appropriate.
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Informal
nĭ hăo 你好 greeting widely used to say hello, translation is "you good" When a superior is addressing a junior level employee they would address them using their title of junior. For example a junior level employee with sir name Jhung, would be greeted, " nĭ hăo Xiao Jhung" Xiao here would mean junior nǐmén hǎo你们好 used to greet more than one, or a group zàijiàn |
Formal
nín hǎo 您好 polite form of saying hello. Not used often. When addressing superiors or elders, it is important to use their Sir (family) name and titles. For example in addressing my manager whose sir name is Lee, I would say "nín hăo Lee jing li" meaning "hello Manager Lee" zàijiàn |
1. Notice how Mr. Lee just walks into Jia Ying's office unannounced. When doing business in China, you should always make an appointment prior to the meeting and arrive on time or early. Any other behavior is considered rude.
2. Handshakes are acceptable forms of greeting. A slight nod or bow may also accompany the handshake. One should follow the lead of the host. Hugs and kisses would be considered inappriopriate especially between men and women.
3. Having a business or name card is extremely important, as is how the business card is presented. One should always present a business card, standing up and with the writing facing the person it is intended for, using both hands. When a business card is accepted one should look at the card and comment on it. Commenting on the title is the best option. Business card should then be placed in a business card holder.
Below find a proper business greeting.
2. Handshakes are acceptable forms of greeting. A slight nod or bow may also accompany the handshake. One should follow the lead of the host. Hugs and kisses would be considered inappriopriate especially between men and women.
3. Having a business or name card is extremely important, as is how the business card is presented. One should always present a business card, standing up and with the writing facing the person it is intended for, using both hands. When a business card is accepted one should look at the card and comment on it. Commenting on the title is the best option. Business card should then be placed in a business card holder.
Below find a proper business greeting.
The video below is an example of a Chinese business dining experience. Mr Lee would the guest and the host would be the woman to the right of him.
1. Mr Lee was offered crocodile meat, which by his expression you can see is not something he is used to eating. It is important not to offend the host and you should try everything that is offered to you.
2. It is important not to leave your chopsticks standing straight up in your food, or rice, as that is symbolizing death.
3. When Chinese drink, they generally drink a lot. As the guest if you begin drinking, each time your cup is empty is will be refilled. It is best to not drink at all or to continue drinking until the host has stopped. To discontinue drinking before the host has stopped is considered rude.
4. The host will generally order for the table as well as pay the bill.
2. It is important not to leave your chopsticks standing straight up in your food, or rice, as that is symbolizing death.
3. When Chinese drink, they generally drink a lot. As the guest if you begin drinking, each time your cup is empty is will be refilled. It is best to not drink at all or to continue drinking until the host has stopped. To discontinue drinking before the host has stopped is considered rude.
4. The host will generally order for the table as well as pay the bill.
References
Interview with Maio Jianbing
Cross Cultural Communication retrieved from http://business.uni.edu/buscomm/InternationalBusComm/world/asia/china/china.html
Youtube videos referenced
Interview with Maio Jianbing
Cross Cultural Communication retrieved from http://business.uni.edu/buscomm/InternationalBusComm/world/asia/china/china.html
Youtube videos referenced
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